Sent money to a closed bank account

JayYuUy
Contributor
Contributor

Hi, there. I sent money last November 11 to a bank account which unfortunately was closed by my particular bank without them notifying me or anything. I only just knew this just recently since I followed up with them because I kept wondering why the money hasn't been reflected on my bank account. Will I get my money back if this is the case? If so, how many days before I see that money back in Paypal? I really need that money and it wasn't a small amount either at least in my country's rates. I want to call but unfortunately I don't have a phone that can call outside my country and I don't have Skype call credits to call Paypal customer service. I really need help on this. Thanks. 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@JayYuUy 

 

It takes about 10 days for the bank to notify PayPal of any problem and PayPal notifies you. If don't hear anything after 14 days, contact PayPal to put a trace on it:

 

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook (PH): https://www.facebook.com/PayPalPhilippines/

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal

 


Kudos & Solved are greatly appreciated. 🙂
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