Problem bank card

Vasy2
New Community Member
Hello, My card is used on another account, and I no longer know the account that is how do I get out of the account, and use it on my current PayPal account
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Vasy2 

 

Be careful, you are only allowed 2 paypal accounts if x1 is personal and the other x1 is business, if you have 2 of the same type you risk them being limited.

Your best bet is to contact customer services and see if they can remove the card from your old account and close it at the same time.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vasy2 

 

Be careful, you are only allowed 2 paypal accounts if x1 is personal and the other x1 is business, if you have 2 of the same type you risk them being limited.

Your best bet is to contact customer services and see if they can remove the card from your old account and close it at the same time.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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