Pending transactions
Fatimabi
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Posted on
Jul-05-2021
04:41 AM
I’ve paid £15 to receive £300 and now that the payment is pending at 85% and I have to pay an extra £10. Why do I need to pay more if I’ve already made the payment.
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Payment hold and review
1 REPLY 1
PayPal_Marina
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Jul-08-2021
01:47 PM
Hi @Fatimabi,
I appreciate you taking the time to post in the Community! If a payment is not available right away, we usually send an email explaining why. While there are transaction fees associated with goods or services payments or transactions that require currency conversation, we'd never ask you to pay money to release the hold on funds you've received. I have included some additional information from our website that might assist you with this further:
My payment is on hold. Why is this happening?
How do I spot and report a fake PayPal email or website?
I hope this helps!
- Marina
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