Payment to PP because of negative balance
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I have a negative balance because my bank rejected a request from PP (I hadn't SDD or something ) and can't make a payment direct to PP ( no matter - from my bank account or CC). I keep trying to reach some department (Resolution center, Support or so, Help - anywhere scroll dawns which don't help anything) - the worst is Contact us: there opens a blank site/page and nothing more. I can't imagine PP has such problems with communication but I see it on my own experience. How do You, colleagues in PP, act in such situations?
Kaarklins
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Hi @Kaarklins,
Sorry if you're unable to resolve your negative balance. I can understand why that would be frustrating.
If you are unable to complete this online, you would want to reach us by phone and speak to our collections team where they can take a payment over the phone. Unfortunately, this is not something that we could resolve without you calling us.
Regards,
Drew
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