Payment Hold

amircohen87
Contributor
Contributor

Hi there
i have an online store and i sale digital products 
Product you need to download
I just made a test with the new store and i was pay for one of my products and the payment is in hold by PayPal but the product is released and available for download, so how do i make the product locked until the payment approve by paypal?
I mean what's the point if the guy can download the product and then can get his money back

 

Thanks in advance 
AC

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@amircohen87 

 

 

The new seller hold is between you and paypal and nothing to do with the buyer.

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.