PayPal holding my money

Jacobangell
New Community Member
Why is PayPal holding my money from a depop sale? Not only did I send the item with tracking but the buyer has received the item and given me positive feedback. I need that money now. PayPal is so useless.
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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi Jacobangell, 

 

We may place a temporary hold on some payments if you're new to selling with PayPal, if a dispute has been filed against you, or if we have questions regarding your transaction history. If your money is on hold you can access it sooner by shipping the item and letting us know the tracking information. You can learn more about this process here: https://www.paypal.com/us/smarthelp/article/faq3743. 

 

I hope this helps, 

Paula 

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