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Hensley232
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Posted on
Feb-11-2020
03:16 PM
Hi. I was trying to purchase online with my PayPal, but it keep showing me to add credit card which I have already link debit card with PayPal since yesterday. Does anyone have a solution to help me?
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Bank accounts and credit cards
1 REPLY 1
PayPal_Tricia
PayPal Employee
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Feb-16-2020
08:16 AM
Hi @Hensley232,
I'm sorry to hear of the trouble sending a payment. It sounds like our internal security system is blocking the payment from being sent using the linked debit card. If our security system picks up on any form of risk, it can block a payment or request a different funding source is used. At times, allowing 24 hours to pass before trying again will resolve any issues.
I hope this information helps!
Thanks,
PayPal_Tricia
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