On hold

[Wendell39]

Why myfriend sent me 20$ to buy food and im being told its on hold like im buying something from ebay? I dont shop on ebay never have its a transfer from his paypal to mine this is ridiculous i have to wait 22 days? What? Time to find a another place for my social security and va to go.. cant even call or ask a real person

[sharpiemarker · Accepted solution]

@Wendell39 

Your friend sent probably you a goods and services payment in error and those payments can be subject to 21 day holds if you're account is new at receiving or suddenly receiving goods and services payments.

Sellers/recipients do this to get money sooner (may not be available for some countries):

 1. Click Activity at the top of the page.

 2. Find and click the original payment for the item or service.

 3. Click Add Tracking Info.

 4. Select an Order Status (Processed).

Note: Funds are released 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm that you received the order.

***Not all transactions require receipt confirmation.

If buyer does not take action to confirm you may have to wait up to 21 days for PayPal to release the funds if there is no tracking info. Otherwise, contact customer service and ask them to manually confirm delivery and release funds should there be a delay in confirming tracking info by PayPal. Please allow 24/48 hrs for request to process:

1. Log on.
2. Click HELP at the top menu.
3. Scroll down and click CONTACT US.
4. Scroll down to click CALL US or other contact options.

[Temp20230515G]

Hi,

It means your friend sent you the money as a payment for goods and services. Should've chosen the option for sending to family and friends.

Here's an option that you can tell your friend to help you in getting your money.

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176

Tell him next time to send you money for personal, if it is indeed for personal.

Hope it helps!