Not able to withdraw money

mharsh13
Contributor
Contributor

Hello, I am using paypal from over a year now and my last payment is stuck in paypal balance and i am not able to withdraw the money to my bank account.Please help me over this because its been 7 days since its stuck.

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5 REPLIES 5

Nursultan_91
Contributor
Contributor
Hello! Tell me why I can’t make a transfer to the card for several days already? Account verified, linked bank account, verified phone number and email. I sent the passport data. There are enough funds on the account. What is the problem? Help with solving the problem! Thanks.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@mharsh13 

 

https://www.paypal.com/in/smarthelp/article/FAQ1189

 

Paypal have stopped manual transfers in India at the moment, its auto withdrawal only.

However does seem to be a bit glitchy at the moment for some users in your country, but only contacting customer services can tell you why its not auto withdrawing on your account.

Are the funds in the correct currency and not pending?

Also are they over the minimum of 500 inr? 


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Nursultan_91
Contributor
Contributor

Hello! I'm from Kazakhstan. I have attached 4 plastic Visa cards. But I cannot withdraw my money for one of them. The support team answered me that I should try to link other cards or send money back to the sender so that he can send it to me in a different way. But apart from these cards and my PayPal account, I no longer have options. Can you tell me somehow? Thank you!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Nursultan_91 

 

Have you verified the cards with the 4 digit code?

Are you withdrawing to a credit card and not debit?

Is the billing address the same on the card as on your paypal account?

Is the card issued in your country?


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kernowlass
Esteemed Advisor
Esteemed Advisor

@mharsh13 

 

Paypal removed manual withdrawals of funds in India so its a daily auto withdrawal instead but i believe it has to be over 500 INR for that to process.


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