Not able to select Send Money to Friends and Family?

Closer2Fine
New Community Member

I would like to send my sister in Mexico City a gift of money yet I do not have that option. I am in the USA. She does have a PayPal account. 

I tried also to first transfer the money from my credit union into PayPal, and that wouldn't work. So I just tried to send from my PayPal account to her using my credit union as a source to fund. 

 

Does anyone know why?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Closer2Fine,

 

Thank you for your post!

 

I'm sorry to hear that you're unable to send payment to your sister. Please take a look at these troubleshooting tips for some common reasons a payment might be declined.

 

I hope this helps!

 

Olivia

 

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