Money didn't show on my card

[AnaM97]

Hi! I have tranferred some money to my card but then it never showed up there! All info is correct I double checked. Could it be that it's my boyfriend's card and it's not under my name? Statment says it's transferred but I just don't seem to see it on my online app. Help please!

[PayPal_Michael]

Hello, @AnaM97. Thanks for taking the time to add your concern here on PayPal's Community Forum. In some cases, it can take a few days for money to move through the financial system once a transfer shows Completed in your PayPal account. Please continue to watch your financial statement for an update.

If your financial institution doesn't add a credit to your statement after a week (not including weekends or holidays), please contact PayPal's Customer Service to ask for a trace. PayPal will inquire with your financial institution, and report back to you when they provide any information. To communicate securely with Customer Service please log on to your account, click Contact at the bottom of any page, and then select the topic that best fits your concern.

You may also send a Private Message via Facebook (https://www.facebook.com/paypalusa) or you may send a Twitter DM to @AskPayPal.

I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael

PayPal_Michael