I need help with adding my card
Marc146c
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Posted on
Sep-07-2021
01:21 AM
Hello, I recently tried to add my Pyypl credit card and got the verification process, added the security code and then it told me we couldn’t confirm it’s you, I don’t know what to do.
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Bank accounts and credit cards
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Sep-10-2021
10:22 AM
Hello @Marc146c,
Welcome to the PayPal Community!
It sounds like you're running into our Security System, and I'm sorry to hear that. When making changes to your account, I recommend logging in from a consistent device with your location services turned on. You'll also want to ensure you're not using a hosting IP or VPN. Lastly, it can help to clear your cache and cookies or allow 48 hours between attempts.
I hope you can add the card soon!
- Meghan
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