I have a payment on hold. No place to add tracking number on my sale item

bonbons2
Contributor
Contributor

I sold a guitar and was told my payment is on hold. First of all there should be no hold but paypal is in charge and can do what ever they want so I tried the directions to go to the activity to put in my tracking info that it was delivered. there is no drop down menu next to my item I sold. I am getting very frustrated by  all this ring around the paypal site. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@bonbons2 

 

'Click' on the transaction in your paypal account and the add tracking option is at the bottom of that details page.

 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297


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