I cant get my money off of being “on hold”

Haumealani123
Contributor
Contributor
I sold a pair of shoes on depop a couple weeks ago. The buyer paid me through paypal, that is what depop uses. I received the money and it said pending. I mailed the shoes, then gave her the tracking number through paypal and depop. Over a week ago, they delivered. The buyer told me and the tracking said it was delievered. My money now says it is on hold. I have no idea how to receive it. I have done everything online has said.
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