I can't bind my bank card

GalahadChen
Contributor
Contributor

I don’t know how to say it, but PayPal does not let me continue to use my PayPal account because I am using it abroad. The situation is that I stayed in China because of the epidemic and did not go to the UK. The epidemic is special. Accepted, but my money can be withdrawn now, but I can’t add to my bank card, and that bank account is a world first account. I found that he can’t withdraw money to my Chinese account, so I plan to transfer it directly Withdraw money to my own bank card, but it says "There's problem with your account. Please go to the Resolution Centre so we can help you resolve this quickly."

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@GalahadChen 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
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GalahadChen
Contributor
Contributor

but you know what? paypal don't let me link the debit card ,they ask me go to ask customer service but they don't answer me ,can you image some customer outline at 2p.m. Monday !

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GalahadChen
Contributor
Contributor

Every time I look for them during work hours, they say they are not online, and I leave a message as if they are invisible, they will only reply automatically or reply I’m sorry, your account can’t be unlocked again, I just want Bind my card to withdraw my money, why these people never answer my questions

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