Holding funds

Brino1980
Contributor
Contributor
PayPal are holding my funds ..I have verified the bank account linked to my Paypal account..I have sent in photo ID and proof of address..all acknowledged by then. Yet on their very slow message function I can't get an answer to why my money is held. I can't get through on any phone number and can't request a call back
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Brino1980 

 

On hold in your paypal balance OR a pending withdrawal of funds?


Advice is voluntary.
Kudos / Solution appreciated.
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Brino1980
Contributor
Contributor
Hold on my PayPal balance. I'm trying to withdraw it to my verified bank account but can't. Can't send it to my wife's PayPal either
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Brino1980
Contributor
Contributor
Thanks for taking the time to reply to me. So far my experience with PayPal has been one of the worst experiences of my life and I'm not one for hyperbole. I have a bank account linked and verified to my PayPal account however I can't withdraw.I can't spend using my wallet or send to someone else. I can't call or request a call. I did a phone verification last week but now they want me to do it again. However they say to let them know when I'm online ...when I did yesterday they didn't respond for 8 hrs today I told them I was online and I'm now waiting 4 hours. Their live chat is like nothing I've ever used before . Any other live chat you get one agent who stays with you until your issue is resolved ..this one you get a different agent every time who repeats the same questions as other agent....and each message can take up to 4 hours on average. I've been using their live chat function for 12 days. They don't answer emails or Twitter DMs ..I am at my wit's end
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