Hold of payment

Miguel19751
Contributor
Contributor

I had given a online service to a person, after we done ,she send the payment trough PayPal..is been 7 days and still don't get it, it's say holding" why is taken for ever, she wants the second class ,but I can't give to her ,because I haven recieved the payment.

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1 REPLY 1

PayPal_Celeste
Moderator
Moderator

Hi @Miguel19751,

 

Thank you for your post, and welcome to the Community! I'm sorry for the inconvenience caused by the hold. Generally, funds can be held for up to 21 days. Here's a great Help Center article about How to Release Held Payments. If the payment remains on hold after working through any steps in the article, please get in touch with us by selecting Contact at the bottom of any PayPal page. I hope this can be released soon.

 

Thanks,

 

- Celeste S.

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