Help with withdrawing the funds

[Srdjan2019]

Good evening to everyone,

I have problem with withdrawing the funds I recieved.
I can not raise the money because because PayPal is asking me for some "Tracking Number" and I don't understand that, I did not send any shipment/package to sender or anything similar to that.
I don't have tracking number, the money is a refund for the cloathing I requested from the sender and PayPal support can read in the note he wrote in transaction.
Also, PayPal is asking me to link/confirm my debit card but I already did that before. However, when I try to link it again just in case, PayPal gives me notification that I already did it.
But notification is always visible on status bar.

Does anyone knows how to solve this type of problem?

Thanks,
Srdjan

[sharpiemarker]

@Srdjan2019 

PayPal is referring to a shipment Tracking Number because the money was sent to you as goods and services payment, not an issued refund from within the original transaction. Generally with such payment type, you supply shipment tracking number or update order status and ask the sender to "confirm receipt" so the funds can be released.

So if is available, click "Add Tracking" button in the transaction details, select an order status (Order Processed) and then contact sender to "confirm receipt" on their end of the PayPal transaction to release funds. If you don't want to bother contacting sender, then just wait 21 days for PayPal to release funds.

If you already have your card linked and confirmed with temporary charge and 4-digit code, then it should be fine. Just ignore that particular notification alert, it'll disappear on it's own eventually.

[Srdjan2019]

Thank you for your answer and detailed explanation I appreciate it.

Notification just dissapeared u were right, however, I did everything u told me to do and I get another error now, no matter how many timres I try, it says:

"We're experiencing technical difficulties

We're sorry for the inconvenience."

Any ideas?

Thanks