Funds on hold

DaveL80
Contributor
Contributor

Hi my funds are currently on hold as I rarely sell anything on eBay these days, I have uploaded tracking information sent with Hermes, one item has arrived and have been left positive feedback, other item should arrive today. Any idea how to expedite getting my money as I have tried asking PayPal no reply online since yesterday. Not sure what else I can do to get my money? 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@DaveL80 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...



Advice is voluntary.
Kudos / Solution appreciated.
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DaveL80
Contributor
Contributor

Its a PayPal hold, first item definitely showed as delivered more than a day ago but no money at all, the tracking link page doesn't seem to work from PayPal.

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