Depop payment

[Emma3457]

I sold something on Depop for the first time the item got delivered last week but the money is not in my PayPal balance it shows that the buyer paid for it in my activity.

[kernowlass]

@Emma3457 

If you haven't set up a paypal cash account to hold a balance then it should have been auto withdrawn to your bank account?

[Emma3457]

It's not in my bank account.

[Emma3457]

Depop took the money I don’t know why they took all of my money.

[kernowlass · Accepted solution]

@Emma3457 

If its never shown in your paypal account then you would need to find out what has happened from Depop customer services.

[Emma3457]

I see my mistake I paid for shipping and Depop used the money from PayPal to pay for it I thought they were going to take it out of my bank account.