Commission money on hold

FarFetchedStars
Contributor
Contributor
hey dose anyone know how to fix this? i do digital art commissions and it’s impossible to have my clients confirm they received a digital item. i have money on hold and i’m concerned i won’t get it back. dose anyone know who to solve this?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@FarFetchedStars 

 

If they do not confirm then the funds are automatically released at 21 days post payment.

https://www.paypal.com/uk/smarthelp/article/FAQ1987

 

The buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 

 


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20231024am
Contributor
Contributor

@FarFetchedStars How long did it take you to get your money

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