Card

morgnbutler49
Contributor
Contributor

When I put my card details in it returns saying that card is already connected to an account, I haven't got any other accounts, is there a way to easily fix this?

Login to Me Too
1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi there morgnbutler49,

 

Thank you for your post and welcome to the community!

 

In general, if the system does not let you add your card as it reports that the same details have already been added to another PayPal account, I would recommend reaching out to our Customer Service immediately. After providing additional information, one of our representatives will be able to locate your funding source on our system and investigate this further. 

 

If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPalUK) or on Twitter (@AskPayPal).

 

I hope this helps!

Martina 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.