Cannot confirm my VISA debit card

[Vaibhav_bthl]

Hello

I am located in India. I added by VISA debit card to my paypal account but cannot confirm it . It requires OTP to be entered but your OTP page is completely broken. I receive the OTP from my bank but your page shows an error stating "b11-pdc.enstage-sas.com refused to confirm" at the place where i am supposed to enter the OTP. I tried Chrome, Firefox and Edge browsers after clearing all cache, cookies etc but the problem persists. PFA screenshots in Firefox & Chrome. I have emailed paypal 5 times but haven't received a single response. The contact number mentioned on the help page does not work.

Regards

Vaibhav

[ZubWeb]

Hi
Thank you for the email address.
Mailed to that id just now.
The local branch has not been able to resolve the issue, so awaiting reply for the main branch.
Did you get any update from your end?

[KP_01]

Having the same issue, what's the solution?

[ZubWeb]

@MJ_28  
Hi, 
Sorry for the delayed reply.
Have been going back and forth with the bank and they finally told that the main IOB Chennai branch
has replied that, all Paypal have been blocked due to some fraudulent complain by someone. So no one will be able to do these transactions until that block has been lifted. The block started somewhere in Dec 2018.
I hope this helps everyone stuck with the same.
Please do update if anyone gets it resolved some how.

[MJ_28]

Thank you for sharing this valuable information.

Surely, I'll do update here when it gets resolved.

[MSalman]

Has anyone got their IOB VISA card confirmed yet? I am having the same problem.

[PayPal_Cristina]

Hi @MSalman,

Thank you for your post and welcome to our Community Help Forum!

I am sorry about your issue. Please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out by PM on Facebook or DM on Twitter.

I hope this helps.

Cristina

[MJ_28]

@PayPal_Cristina This Visa IOB Card Issue can only be solved by IOB Officials. So the bitter truth is that without any initiatives taken from IOB officials, we can do nothing but just share the issues over here because It's not issue from PAYPAL Back end. I have already talked with PAYPAL Officials. So we can do wait only and that's because this is the matter from IOB. So hope for the best from IOB.

[MJ_28]

Unfortunately, Not Yet Confirmed...!!!

[MJ_28]

Hello everyone, @VijayMsd @Vaibhav_bthl @ZubWeb @KP_01 @MSalman, and also for the one who can't get resolved yet. @MystiqueMyth solved and get verified IOB VISA debit card OTP verification issue. Read this post: https://www.paypal-community.com/t5/My-Money/Unable-to-link-my-debit-card/m-p/1866852/highlight/true... I hope this will help to all who have been facing the same issue.

[ZubWeb]

Thanks for your update @MJ_28 

I tried quite a few browsers on the desktop and the mobile with Ad block disabled. But the verification page never gets displayed. 
I am not sure if the person who used Vevo browser and got approved is an exceptional case or is misleading.
Would like to hear from anyone else who got it resolved via the method mentioned in the link by MJ_28 

Till then I am using a different bank for the same.

Thanks again.