Can't withdraw funds!

islanded
Contributor
Contributor

There is no customer service. The phone line is only a machine which doesn't address the problem and there is no way to talk to a human being. Nobody returns emails. They won't allow me to transfer my received funds into my account. No reason. Same senders and same amounts as previously. Seriously **bleep** off.

Login to Me Too
9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@islanded 

 

ok, guess you don't want any advice on options to contact them then, bye.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

islanded
Contributor
Contributor
Huh? What kind of a response is that?
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@islanded 

 

Don't like 'bleeps' in posts.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

islanded
Contributor
Contributor
What?!? I didn't write that!. Now we have another problem.This site is not secure.
Login to Me Too

islanded
Contributor
Contributor
Now I am really concerned. I wrote all but the last sentence. Somehow someone has added that in. How is that possible?
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@islanded 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

islanded
Contributor
Contributor

Facebook message only has the same limited choices with standard answers that don't address the issue. They now have my money that I need for a week and no resolution to the problem. It would be wonderful to talk to a human who can solve this problem. I trusted you. 

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@islanded 

 

Are you talking about the paypal new seller hold OR are your funds pending on withdrawal?  


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

islanded
Contributor
Contributor

There are funds deposited by established senders. They have used this system for a long time with no problems previously. The funds are there, Paypal won't let me transfer them to my account now.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.