Wow, here we are in 2020, soon to be 2021. Last time I checked, it was 1977 and I was graduating from High School, preparing to go to college on an athletic/academic scholarship.
I've watched the world go from payphones to cell phones, answer machines to voicemail, motor bikes to e-bikes, and Priority Mail to GMail.
All that progress and one of the richest companies on the planet, can't figure out how to program a website.
Today I logged in to my PP business account and in BIG RED LETTERS a message read, "ACTION REQUIRED - Amount due to PayPal. Add money to your account to resolve the amount of the overdraft. If you don't pay the amount due, the case will be referred to collections."
So I added money from my bank using the ADD FUNDS option to cover the negative amount and logged off. The next day when I logged in I saw the same message, "ACTION REQUIRED". So I called in to inquire about this pestilent big read message.
Turns out it takes 5 to 7 business days for my payment to post. Ok, I can deal with that, but wait, during this 5-7 business days, PayPal remains completely in the dark for the entire 5-7 days. So they think I'm a crook who plans to run away with their $42.44 rather than pay it.
I've been a customer for 20 years, one might think after that long, they've earned a little more respectful trust than this.
So all that progress over the past 40 years and PP hasn't figured out a way to get notified the minute funds are added through their own “ADD FUNDS” option, so they can stop threatening to send us to the Principal's office.
I think this is where I say something like, "Get with the program PayPal"!
