I realize that more and more buyers are using their cell phones and that PayPal wants to provide those users with a format that is suited for cell phone screens. Nothing wrong with that.
But I do have a BIG problem with this new layout which assumes everyone is accessing PayPal via cell phone. The new page layout may be wonderful for cell phone users, but for those of us who conduct real business using a real desktop computer, the new page sucks. First, the new page does NOT provide the customer's phone number. For that you have to go to the "classic" page. The new page also does not allow sellers to add shipping information - again, you have to go to the "classic" page.
Why is it that every other site I go to has the ability to determine if I am accessing it from my cell phone or my desktop, and serves up the apporpriate page layout? Why can't PayPal do the same? Its a pain in the shorts to have to constantly click on "classic" page and have that brought up. It also means additional hits on PayPal's servers. If the programmers at PayPal can't figure out how to identify a user's platform and serve up the appropriate page, then how about allowing those of us who want to see ONLY the "classic" page layout to set that as our account default?
I have sent this recommendation into PayPal numerous times, and obviously it is ignored. Now I think I'm the only dinosaur left on Earth that uses a desktop computer to conduct my business. It may see like insignifica to you, but to me it adds up quickly. "Pennies add up to dollars" as the saying goes, and those extra clicks and waits for the "classic" page to be displayed adds up. To the point that I am now seriously considering an alternative to PayPal for my online sales.
