Shipping Label changes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It seems like every six months or so PayPal has this strong desire to change the format for the USPS shipping label. The current version is in beta test and I give it a grade of "F". I ship 90% of items via first class and the first thing that pops up is Priority Mail!! Needless to say another thing to edit. I like to leave a note to my customers which is basically the same for all customers. Last two versions of PayPal shipping labels doesn't save the note and I have re-type each time. Under the classic shipping label it was saved so I could use again and again or just modify. The new label does not recognize that after 6PM the Post Office is closed and the old version recognized that and would change the shipping date to tomorrow. And what happened to the "Classic" experience? It's gone and has been replaced with the non-classic version that was introduced on & off for the past couple of years! So goodbye PayPal shipping label.. hello eBay shipping label.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I agree. The current shipping tool set is comprehensively **bleep** up.
At the moment, I am tracking the following broken elements:
1) Can't print a label to ship first class international package to Japan. It's a 2 ounce package, aside from the annoying default setting of Priority Mail as the OP mentions, the only options offered to me for this one are Letter and Large Envelope, at the [lower] incorrect rate for that class vs. what I should be paying for a package.
2) Can't select the classic shipping experience, period. Clicking that opens the classic carrier selection page, and it doesn't matter which service you select or whether you check the "make this my preferred" box, it takes you back to the "new and far from improved" shipping page, with the same lack of relevant options.
3) Page no longer shows you what class of service the buyer selected, nor what they paid (not clearly anyway) which was done very simply and clearly on the classic shipping tool. I find myself having to go into eBay to retrieve that info from the sales order instead - thanks for creating the extra work guys!
4) Page continually default loads to the wrong shipping option. If I sold something using 1st class mail, it shows Priority or UPS every time.
5) The page layout for labels in both the new shipping tool and what's currently available when you do get the classic tool to load (which is the really old page, not the more recent page that was provided before they f'd everything up with the new tool) is not the same. Might not matter to everyone but I stock and use peel & stick labels and until I've reset the page setup, the printing runs off the label surface and is lost when I peel it.
6) The other night, I gave up on trying to access the classic tool and printed a label using the new tool. It was another 1st class international label, and when I clicked the link to enter Customs info the form was presented straddling a narrow window on the page with white vertical bars on either side that covered the two outer ends of the data fields that have to be completed. The fields were accessible but you couldn't see the first several characters on any of them (left side of the page) and the check box for agreeing to terms was hidden completely - only able to find it by hovering around the general area with my mouse until the box outline showed up through the white bars. Really made me wonder two things: 1) Do PayPAl programmers ever actually try and use the crap page coding they create, and 2) why do stupid things liek this happen EVERY TIME they touch a useful, working current page?
You guys need to step it up, this is miserable performance by any standard.
John
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Further on this:
1) Classic shipping option is still broken, when will you **bleep** to the NEW print tool when you do.
2) **bleep** labels. Did you not know that Acrobat PDF is intended for web viewing and has NO means to control page layout?
I did manage to at least outmaneuver the second of those issues, by selecting A4 paper I can force the pdf to fit the top margin (left side of label) within the peel off margins. Not perfect but at least I don't have to throw out a year's supply of paid-for labels.
Still cannot send a **bleep** to printing CN 22 forms using a word template and then stand in line at the freaking post office instead of just dropping off packages with the postage already paid.
Do you guys have ANY idea how #$&#$&^ frustrating stupid stuff like this is to us small business users?
John
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No idea why my previous post has been scrambled and had bleeps inserted so the sentences don't make sense any more, but more to the point: will you EVER provide access again for printing international 1st class PACKAGE labels directly from the tool?
It's great that I can send letters, or large envelopes, but like most sellers on eBay I sell STUFF and that stuff does not get shipped in envelopes or even large envelopes, it gets shipped in PACKAGES. Can't tell you how frustrating it is to have to stand in line again at the post office every time I have a small package going overseas, instead of being able to prepay it and drop it off at the counter. Not to mention, it decouples the shipment info in PayPal from the shipping cost payment, so if I ever have to look any of that up it means digging through paper copies of the CN22 to find the relevant shipment cost for a given package.
Is anyone reading this feedback? Do you ever respond, or actually fix these issues? Starting to wonder...
John

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Got scammed for almost 200 Dollars. Provide Proof of sale, paypal does nothing. in My Feedback for PayPal (Archive)
- Refund Denied in My Feedback for PayPal (Archive)
- why does paypal not understand ebay's terms and conditions? in My Feedback for PayPal (Archive)
- Pay Pal is no help in trying to get my refund!!!!!!! in My Feedback for PayPal (Archive)
- Does Paypal ever look at the forum complaints or read the surveys ? in My Feedback for PayPal (Archive)