New Paypal software issues

johnny49r
Contributor
Contributor

Hi,

I have experienced several issues with your latest version of Paypal software.

Here are some of the more nefarious problems:

1) Your new invoice generator is horrible. It takes much more time to enter a new customer because the invoice is no longer a simple full screen form - it is broken up into multiple segments which is vexing and inefficient.

2) I have had several instances where I send an invoice to a buyer, it appears in my summary waiting for the buyer to pay but the buyer can't see the invoice on their end. Sometimes cancelling and resending works, sometimes it doesn't. End result - I lose business.

3) I didn't like getting logged out after just a few minutes of inactivity but now I have to fill out a CAPCHA field as well.

 

It seems every step forward you take is two steps backward for me.

Does anyone at Paypal review this stuff or do the software guys just do what they want?

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