New Experience Paypal Website.
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Awesome... You know what I love?
Waking up in the morning to go check out my Paypal, eBay, and banks on all their various websites, and finding out that one of my professional (presumably) business websites has been taken over by some kids and turned into some Disney-Twitter-wannabe-site.
I don't know about anyone else, but when a company makes radical, overnight changes to a site I use every day to deal with my money, I get irritated.
When I first logged in, there was only one option on the bottom for changing back the website to the 'classic' version. It literally said, 'view classic site'. However, it was not the classic site. It was some mock version of the classic site and only showed the summary page. Changing pages instantly took you back to the kid version.
I ended up calling Paypal, and upon their instructions to refresh back to the main page and look for a new option to 'opt out', I found it and was able to opt out of the 'new (kid) experience' and return to the classic, adult site.
I don't understand why they did it that way. You should never be assualted with such changes upon log-in with no announcements or guide as to what the changes are and where everything is. Maybe I want to take a look at the new experience...maybe I'll like it (well, I'll never like the bubbly, kiddie crap layout, but maybe it was feature-rich), I don't know, and I don't think I'll find out because the opt out seemed pretty final.
Considering my tone and explaination to the representitive on the phone, as well as the feedback from the opt out pop-up, and my follow-up feedback submission, I believe Paypal has a pretty good idea where I stand on this issue, but for some reason I wanted to create a message on the community board as well. Go me.
What was your 'new experience' like?
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How do I set the classic site as the default when I open paypal? This is terrible to use. More confusing. Why can't they keep it simple and effective like Google?
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I HATE the new layout.
It does not allow you to view your Paypal account and Paypal Smart Connect account simultaneously? How do I choose the classic version as my default??
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I HATE the new layout too. Cannot ever find the multi-order tool. I hope Paypal can make navigating the site a little easier than this?
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I hate it too. Make me feel like an idiot. I sent an email about the add funds option since Money Pak is missing. All the options they gave me failed. Even the add funds link didn't work. This is crazy.
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It is terrible. I went to their facebook page and posted something about how bad it was. We got to do something about this, they probably had a group of hipsters who don't even use it design this! I HATE IT!
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Go to their facebook page and complain, this is the worst layout design ever, very inefficient! https://www.facebook.com/PayPal
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