Message Center

handlethis
Contributor
Contributor

The last few months I have sent several messages through the message center, yet every time I login to check for a response I see "You currently have no messages."

 

WHAT is going on?  WHERE is the support?   Growing more and more irriated with the entire experience and we both know where that leads!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@handlethis

 

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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