Unauthorized refund from a buyer

sarahprincess2
Contributor
Contributor

Hi.  I received a refund on an item that I didn't request a refund from.  The seller said they need to issue a refund and cancel my order and I received a message that my order was cancelled.  The seller hasn't contacted me since then and I have left several messages with no response.  I would like to receive my item and report that the item was not received.  Does anybody have any advice about what to do when a seller issues a refund without your consent?  I am not happy with this seller.  Please let me know.  What do you think I should do?  Thank you.

 

sarahprincess2

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sarahprincess2 

 

You can't force someone to sell to you, and you can't open a dispute for non receipt if the seller has issued a refund.


Advice is voluntary.
Kudos / Solution appreciated.
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