Settings issues

JFManiac
New Community Member

I am not sure if it's just me, or others too. When I go into the Settings on the PayPal, the cog/wheel, it gives me

Cannot GET /myaccount/settings/

thank you

JF

Login to Me Too
4 REPLIES 4

PayPal_JonK
Moderator
Moderator

Hello @JFManiac,

 

Thanks for reaching out! That sounds that may be a browser issue. I'd recommend clearing your history, cache, and cookies. That should do the trick. If not, try logging in from another device to see if that works.

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

loudandflashy
Contributor
Contributor

Clicking on the cog is doing nothing whatsoever. Any other ideas?

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@loudandflashy 

@JFManiac 

@PayPal_JonK 

 

Quite a few folks are posting on this issue now so it does appear to be a paypal rather than individual error?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

PayPal_Intars
Moderator
Moderator

Hi all,

 

We currently are not aware of any issues with accessing the Setting on a PayPal account. I have noted that some accounts have been affected by this and will pass on the information to our technical support teams.

-Intars

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.