Phone number and country

Villuvee
Contributor
Contributor

Why can't I add a phone number in PayPal settings? I've tried 15x already and however way I write, it's saying it's invalid phone number.

And why does it show now here that my country is Estonia if my primary address is in US? I need it to be US.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Villuvee 

 

Sounds as if you may have opened another countries paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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Villuvee
Contributor
Contributor

What do you mean?

It's an old account.

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PayPal_Olivia
Moderator
Moderator

Hi @Villuvee,

 

I'm sorry for any confusion. What @kernowlass was saying is that when the account was opened, you selected Estonia as the country to register in. If you're being prompted to enter an address and phone number in Estonia, that's the country that was selected. You would have to close the current account and open a new one in the US.

 

I hope this helps!

 

Olivia

 

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