Issue linking bank account

gentle_benny
Contributor
Contributor

Hello PayPal community,

I'm having an issue linking a (Vancity) bank account to my PayPal business account. When I search the name of my bank and enter my banking login credentials (card # and password), it brings me to the PayPal 'Choose Your Accounts' screen. This is where the problem is.

 

On the 'Choose Your Accounts' screen, it only lists one account, a Vancity savings account ending in 4 digits which I don't recognize. The chequing account does not appear.

Any idea what's happening here?

 

Thank you for your help.

 

Kind regards,

 

Benny

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