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International Phone Number

Member

International Phone Number

I live in the UK, but I am French and have a French phone number. When I add my phone number to Paypal without a country code, it is registered as a British number, and I do not receive the codes they send me. However, when I type my number with +33 or 0033, PayPal tells me the number is invalid. How can I register my number as a French number?

7 REPLIES
Volunteer Advisor

Re: International Phone Number

@TanguyP

 

Paypal is country specific so if you move country you have to open another paypal account in that country and add an address / phone number / and bank accounts from within that country.



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New Community Member

Re: International Phone Number

So when you travel, you cannot use Paypal? That is totally crazy. To have to create many accounts. Nobody  uses their home country's SIM cards abroad, because it is very expensive. When I was in Morocco and wanted to log to Paypal, they did not let me. And they wanted to send me a code to my home country's phone number...

 

 

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Member

Re: International Phone Number

That's insane, especially in the EU. I have been working and living in the UK but residing in France and at the same time self-employed in Finland. That means having 3 different Paypal accounts with 3 different phone numbers and 3 different e-mail addresses! Do you ask Americans to get a new Paypal account every time they go to another State?

Volunteer Advisor

Re: International Phone Number

@Futal

 

Well I don't ask anything as I have absolutely NOTHING to do with Paypal.

I am just an Ebay seller that helps on here as this is a user to user community forum.

 

But no Paypal does not ask them to set up another account if they go to another state as that would be in the same country.

EU is full of different countries.

Each country allows Paypal to work in different ways dependent on the government / banks of that country and that is why it is 'country specific' as Paypal is not a bank.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: International Phone Number

@kernowlass, it is not directed at you but at Paypal.

 

The fact that there are different countries with different laws in the EU does not explain Paypal requirement to have a phone number in the same EU country than the postal address. There are also different laws in the different USA states. It seems that Paypal can even use a US phone number with a Canadian address as both have the same +1 "country" code.  Actually EU banks do not require to have a phone number in the same country where your postal address is. For example my bank has my Finnish address but my French phone number. 

 

So this is purely a technical limitation arbitrarily set by Paypal.

New Community Member

Re: International Phone Number

This random restriction renders this service unsuable to me and makes my registration a non-starter. As pointed out by the last comment this is completely random and not required by banks in the EU or even EEU. For example my UK bank has my Icelandic phone number. This is a strange, random way for Paypal to trip up their customers (or in my case potential customers).

 

 

New Community Member

Re: International Phone Number

This is terrible.

I don't understand why PayPal assumes that when someone moves from their home country they're going to close their bank accounts. I lived in Canada where my home is but now working abroad. I canceled my cellphone in Canada but obviously still retain my bank accounts in Canada. So now I can no longer use my Canadian PayPal account! Obsolete service.