I have forgotten security questions and phone is inactive

globeMM1
Member
Member

I have a another PayPal account opened in Bosnia and Herzegovina (Europe).  I have forgotten the password to that PayPal account and answers to security questions and my phone number connected to Paypal is innactive. I can't even contact them, cause I can't log in, but to confirm my email address, I need to be able to log into my account...

 

Is there any chance how can I retrieve the account?

THANKS!

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @globeMM1,

 

I'm sorry to hear that you are unable to complete password recovery. For assistance, please contact customer service by phone. Click Contact at the bottom of the PayPal website, then Call us, then click to call as a guest since you will not be able to log in.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.