Cant access my paypal on my new phone as mobile number is different and I don't have my old number

[dpbayly]

I have a new phone with a new number but I tried accessing to set up my new mobile app and it wont go any further than wanting to verify me by only one way and that is my old number ????

I can't call customer services as it just keeps ending the call when I try to actually talk to a human.

I then tried accessing my account on a laptop, so I entre my email address and my password and then I hit the same wall it want's to send me a code to my old number to verify me, it gives me no other options so what the hell am I supposed to do????

[kernowlass]

@dpbayly 

You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.