reset password without mobile number

[Lheina]

Hello, Can you help me reset my password without mobile number as I already lost the mobile number associated with my another paypal account. I forgot my password and can't access on it. I still want to use my old account as it still has a balance on it

[PayPal_Siobhan2]

Hi Lheina, 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

Please contact our Customer Support team by phone. Full verification needs to be completed before access assistance can be given and this verification can only be completed over the phone. 

- Siobhan 

[Deanmaritz1]

I live in south africa what is the phone number here so I can try call....