can't confirm phone number

atutus1
New Community Member

had this problem for ages, my phone number is unconfirmed and says i need to confirm it. whenever i try to, i get the code, i put it in and it simply doesnt work. ive tried multiple devices and different browsers. same outcome. i spoke to a paypal chat member, who said he'd help, i got a code sent as a text, i told him it, he told me its now confirmed. its still unconfirmed. i called up paypal, explained the situation to the guy, he said he'd help, i got a code, told him it and he said its now fixed. i even said are you sure and he said yes 100%, hung up and its still unconfirmed. really annoying as im pretty sure its the reason every payment is held in pending for ages. can someone please help?

Login to Me Too
1 REPLY 1

arjoona71
Contributor
Contributor

Same with me! ((((

 

I'm so frustrated!  I thought PayPal was some sort of Internet standard "plug and play" financial application. I don't get answers to emails, keep being directed to Q&A, can't call the number shown on the page.

 

I'm about to refund the money, lose the fee, and ask to be paid for elsewhere. Still concerned about what issues may arise in the refunding process.

 

How have you solved your problem? Nobody seems to be replying to you here with a concrete solution whatsoever....

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.