I CAN'T CLOSE MY ACCOUNT

[negostando]

I'm trying to close my paypal account, but don't show the button to close my account! What can I do? I just want to close that account, because I change my email and I can use the same email for this .

[sharpiemarker · Accepted solution]

@negostando 

Close account checklist:

1. Resolve any open disputes or account limitations.
2. Zero out the balance.
3. Cancel any active automatic payments.
4. Remove financial info (bank accounts, cards).
5. Go to Settings (cog icon).
6. Click Close Account under Account Options section.

If problem continues, please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal