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gi2490
New Community Member

How do i downgrade my account from business to personal

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi gi2490,

 

Thank you for your post and welcome to the community! 

 

If you would like to downgrade your account, you can follow these steps: 

 

1. Go to www.paypal.com/uk and log in to your account.

2. Click Help & Contact near the bottom of any page.

3. Select Contact Us at the bottom of the page.

4. Click Email us.

5. Choose ‘Managing My Account’ in the Topic box, then select ‘Change account type’ in the Subtopic box and lastly select 'Downgrade my account' from the drop-down box.

6. In the Message field please write that you would like to downgrade your account and the reason why. Then, click Submit.

7. We'll review your request and email you back within 24-72 hours.

 

I hope this helps!

Martina 

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