account limitation

[silvostari]

Hello

We have a limit on our account. We have completed all the steps needed to lift the limit, and the system wants us to confirm the credit card. When we click to confirm the card
nothing happens because we have a credit card on our account already and no option is showing on where we could confirm it.

[JD5261]

Hi @silvostari 

Did you try doing it from the Resolution Center? Try to go to  Wallet at the top of the page. Select the card that needs to be confirmed.

How do I confirm a debit or credit card that I've linked to my PayPal account? 

I hope this information helps!