QUERY ABOUT KYC
SA30
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Posted on
Apr-29-2019
06:44 AM
Can anyone help me out with the fact that whenever i am submitting my KYC documents, 2 of the 9 documents were rejected everytime and i am getting an email by Paypal that i need to complete the KYC.....I am really **bleep** of, what can i do?
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Account Status & Verification
1 REPLY 1
PayPal_Olivia
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May-01-2019
03:10 PM
Hi @SA30,
I'm sorry to hear that two of your documents are rejected. Are they rejected initially upon upload, or after review? If it's initially upon upload, check to make sure that the file format is one that is listed, that the file size isn't too large, and that the file name doesn't include a string of numbers.
I hope this helps!
Olivia
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