Online banking query

Marklfc86
New Community Member
I've recently had to update a new debit card on paypal due to the expiration of my previous card. Since then, I've noticed that all paypal payments show on my online banking with the name of where i made my transaction. Previously it would show on my account saying (Paypal Payment £10) which is what I preferred. Is there a way to revert back to this?
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Marklfc86,

 

Thank you for the post and welcome to the Community Help Forum!

 

I understand your concern about the way PayPal payments are showing up on your online banking. Unfortunately, we do not have an option to change the way the transactions look in the online banking statement. In this case, you can reach out to your bank/financial institution to find if they have an option to make changes.

 

Best wishes,
Ayesha


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