- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Recently created the account as a freelancer. I understand that I need to upload proof of identity and address. I am unable to understand where exactly do I upload these documents in the app interface
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @Vandana_Chow,
Thanks for visiting the Community!
If we're requesting documentation, it'll be under the Customer Identification Portal or Resolution Center. Usually, it's easier to access them from a web browser on a computer or phone.
I hope this helps!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @Vandana_Chow,
Thanks for visiting the Community!
If we're requesting documentation, it'll be under the Customer Identification Portal or Resolution Center. Usually, it's easier to access them from a web browser on a computer or phone.
I hope this helps!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Can't verify identity cash a check in My Money Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- uk financial ombudsman in My Account Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives
- Proof of shipping not valid in Disputes and Limitations Archives