PayPal phone verification problem

[nihilx]

I tried to log into my paypal account a few days ago when paypal asked me to verify my phone number (ending in 888). However, I changed my phone number a while back and forgot to change it on my paypal account as well and I no longer have access to my old phone number which is connected to my paypal account. What do I do now? I can't access my paypal account anymore.

[AshKeohane]

I have the same problem, this is so stupid i dont know why they dont give you any other option

[kernowlass]

@nihilx 

Try downloading the app and changing the phone number via settings / using the forgotten password option / trying again another day when sometimes you can get in without doing the verification and then you can go and change the number.

If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.