PayPal account number changed but routing number still the same

joseph19866969
New Community Member
I used my PayPal cash card account to receive my tax refund. The refund was sent and I never received it. So I checked my direct deposit information on PayPal to make sure I got the numbers right and I come to find my account number is completely different then it always had been. I can't get no answers from PayPal support and now I'm thinking I'm a victim of fraud. Has anyone experienced this because I didn't change my account information and the routing number is still the same. I hope I didn't get hacked and robbed because I needed this refund money. My stimulus will also be going to that account and I don't want to loose that to. Thanks in advance
Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@joseph19866969 

 

Don't tell me you gave your PayPal Cash card number, instead of the direct deposit info? 😳 Or, was it a DD bank account number but a different one?

 

@PayPal_Michael can you help?


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.