I can't log in to my paypal account, Although the email and password are correct.

[AhmedTork]

I can't log in to my paypal account, Although the email and password are correct. from browser firefox and google chrome
when I log in give me this message :
Sorry, we can't log you in. If you think there's a problem with your account, contact us and we'll help resolve it.
how i solved it

[PayPal_paula]

Hi AhmedTork, 

If your password and email are correct then it should be logging you in. The only reason I can think of why it wouldn't and you are getting that error message is if your account is locked. If there was open issues on your account such a limitation or a negative balance that was not resolved your account can become locked. You will need to give us a call so we can help get you back in. 

I hope this helps, 

Paula 

[AhmedTork]

At First i wolud like to thank you for answering me .

I used a browser Puffin secure Browser to logging , but i can't logging form other any Browser this big problem.
I don't have open issues on my account .
If I can't log in, what should I do? I can not communicate with one of the support team, and there was previously a live chat, all this did not find
I have to login so I can send a message, I don't know what happened for paypal
So here I have to log in to show my problem
If you have a way to get in touch with the support team, please guide me, but not log in
thanks for helping me

[PayPal_Donna]

Hello AhmedTork,

Welcome to the PayPal community and thank you for your post.

You can contact our Customer Care department by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

-Donna