Debit card trouble

Chelseabasic
New Community Member
Hello, so I had another PayPal account that was linked to my debit card. Before I closed that account, I removed the debit card information. Then, I created a new account and tried to link my new credit card into my account, but it said it was still linked to another account. So now I don’t know what to do and I desperately could use some help
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1 REPLY 1

moneymatters168
PayPal Employee
PayPal Employee

Hi @Chelseabasic

 

It's possible that you tried to add your card too soon as the database still had your card listed on the backup files. You may want to try again.

 

If in case your card is still linked to another account and you are not able to access it. One solution is to have the card number replaced. Remember since it's a debit card there is an account linked to it. You can enroll your bank account while you wait for the new debit card. 

 

I hope this helps 

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