Customer Indentification Problems

Akwasim
Contributor
Contributor

I am being asked to provide proof of residence in Canada but my primary residence is in Africa and our country is red flagged by Paypal so I must use my Canadian account.   I am a duel citizen but receive no mail in Canada.  I have tried to respond to their request but was told to email them directly but that leads to the exact same loop of options that don't solve my problem.  I don't want my account to be limitted as I can't reach them or fix the problem easily.  Any advice very welcome.

 

 

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